Cookie Policy

Essential Cookies

These cookies are necessary for our website to function properly. They enable basic features like page navigation, access to secure areas of our site, and form submissions. Without these cookies, our services cannot be provided effectively.

• User authentication and session management
• Shopping cart functionality for service purchases
• Security features and fraud prevention
• Load balancing and website performance optimization
• Remembering your consent preferences

Functional Cookies

These cookies enhance your experience by remembering your preferences and choices. They enable personalized features that make using our mobile internet services more convenient and tailored to your needs.

• Language and region preferences
• Account settings and customization options
• Recently viewed service plans and promotions
• Contact form information to streamline future inquiries
• Device-specific optimizations for mobile browsing

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information about page visits, traffic sources, and user behavior. This data helps us improve our services and user experience.

• Website traffic analysis and visitor patterns
• Popular service pages and features
• Technical performance monitoring
• Error tracking and debugging information
• A/B testing for website improvements

Marketing and Advertising Cookies

These cookies track your browsing habits to deliver relevant advertisements and measure the effectiveness of our marketing campaigns. They help us provide you with offers that match your interests in mobile internet services.

• Personalized service recommendations
• Targeted advertising for relevant mobile plans
• Social media integration and sharing features
• Campaign performance measurement
• Remarketing to previous website visitors

Service Delivery and Support

Cookie information helps us provide seamless access to our mobile internet services, including account management, billing information, technical support resources, and service configuration options. This ensures you can efficiently manage your mobile connectivity needs.

Website Optimization

We analyze cookie data to understand which pages and features are most valuable to our users. This insight helps us optimize our website structure, improve load times, and enhance the overall user experience for mobile internet service customers.

Personalized Service Recommendations

Based on your browsing patterns and service interactions, we may suggest mobile internet plans, add-on services, or support resources that align with your usage patterns and needs. This personalization helps you discover services that enhance your mobile connectivity experience.

Security and Fraud Prevention

Cookies help us maintain the security of your account and protect against fraudulent activities. They enable us to verify your identity, monitor suspicious behavior, and implement additional security measures to safeguard your personal and payment information.

Analytics Partners

We work with trusted analytics providers to understand website usage patterns and improve our mobile internet service offerings. These partners help us analyze traffic, user behavior, and performance metrics.

Examples include Google Analytics, which provides insights into how users interact with our service pages, and Adobe Analytics, which helps us optimize the customer journey for mobile internet plan selection.

Customer Support Tools

To provide exceptional customer support for our mobile internet services, we use third-party support platforms that may set cookies to enable chat functionality, ticket management, and knowledge base access.

These tools help us resolve your technical issues more efficiently and provide better service recommendations based on your support interactions.

Payment Processing

When you purchase mobile internet services or add-ons, payment processors may set secure cookies to process transactions safely and remember your payment preferences for future purchases.

These cookies are essential for secure payment processing and help streamline the checkout experience for recurring service payments.

Marketing Platforms

Marketing cookies from trusted platforms help us measure the effectiveness of our campaigns and deliver more relevant content about our mobile internet services. These partners help us reach potential customers who might benefit from our connectivity solutions.

Browser Settings

You can control cookies through your web browser settings. Most browsers allow you to:

• View what cookies are stored on your device
• Delete existing cookies
• Block cookies from specific websites
• Block third-party cookies
• Receive notifications when cookies are being set

Please note that disabling certain cookies may affect the functionality of our mobile internet service portal and limit your access to personalized features.

Cookie Consent Manager

When you first visit our website, you'll see a cookie consent banner that allows you to customize your preferences. You can:

• Accept all cookies for the best experience
• Reject non-essential cookies
• Customize your preferences by category
• Change your preferences at any time using our cookie settings

Mobile Device Settings

For mobile users accessing our services through smartphone browsers, you can manage cookies through:

• iOS Safari settings (Settings > Safari > Privacy & Security)
• Android Chrome settings (Settings > Privacy and Security > Site Settings)
• Other mobile browser privacy settings

Opt-Out Options

If you wish to opt out of specific third-party cookies, you can visit the opt-out pages of relevant advertising networks and analytics providers. We provide links to these opt-out pages in our detailed cookie documentation.